Miva Merchant, eCommerce, SEO, Wordpress, & general web development and consultation.

Shipping and Return Policy

Product Support

Free email support provided for purchased software products. Phone support available upon request provided on a consultation service basis.

Sales and Returns

All retail software purchases are eligible for an exchange or refund. Please contact us within 7 days of purchase to request an exchange or refund. A store credit for the full purchase amount is provided for exchanges. Refunds are processed subject to a 15% license processing fee.

Deposit or balance purchases applied towards custom development projects are non-refundable once the development process has initiated on the following day or the software has been delivered. Payment in full or a partial deposit is required before the development process can be initiated. All remaining balances must be resolved before any software can be delivered.

Purchases or deposits applied towards support services, such as consultation, database repair, storefront setup/administration, module installation, etc. are non-refundable once the service has been invoiced, billed, and completed.

Shipping Methods/Costs

All software products are available for instant download through our secure software delivery system free of charge. Software download links and license keys can be referenced through your account here.

Payment Methods

We accept Paypal, MasterCard, Visa, American Express, and Discover Card for online purchases. Only the cardholder may order and license any software, product or customization, as required by law. By placing an order, you attest that you are the cardholder AND the licensee and that you either own or have authorization to install or use the product(s) in regard to the domain for which you are licensing the modules and/or scripts under.

Privacy

We respect client privacy and take every step to maintain confidentiality in the highest degree. We will not discuss your business or contact information with any other parties.


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