Miva Merchant SEO, eCommerce, Miva Modules, Custom Web Apps, and Miva Merchant troubleshooting.

Shipping and Return Policy

Product Support

Free email support provided for purchased software products. Phone support available upon request provided on a consultation service basis.

Sales and Returns

All retail software purchases are eligible for an exchange or refund. Please contact us within 7 days of purchase to request an exchange or refund. A store credit for the full purchase amount is provided for exchanges. Refunds are processed subject to a 15% license processing fee.

Deposit or balance purchases applied towards custom development projects are non-refundable once the development process has initiated on the following day or the software has been delivered. Payment in full or a partial deposit is required before the development process can be initiated. All remaining balances must be resolved before any software can be delivered.

Purchases or deposits applied towards support services, such as consultation, database repair, storefront setup/administration, module installation, etc. are non-refundable once the service has been invoiced, billed, and completed.

Shipping Methods/Costs

All software products are available for instant download through our secure software delivery system free of charge. Software download links and license keys can be referenced through your account here.

Payment Methods

We accept Paypal, MasterCard, Visa, American Express, and Discover Card for online purchases. Only the cardholder may order and license any software, product or customization, as required by law. By placing an order, you attest that you are the cardholder AND the licensee and that you either own or have authorization to install or use the product(s) in regard to the domain for which you are licensing the modules and/or scripts under.

Privacy

We respect client privacy and take every step to maintain confidentiality in the highest degree. We will not discuss your business or contact information with any other parties.


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Miva Merchant Resources

These are Miva Merchant developers and other Miva Merchant resources that Scot personally vouches for.

Leslie Kirk: Miva Specialist

Phosphor Media

Miva Scripting Reference Docs

What Customers Say

Clicked is FANTASTIC! The best site management and productivity utility for the dollar. I correct typos, adjust pricing, and add info right on the product page... no searching in the admin. The time we save working on our store with over 1000 products is priceless! ~ Alison Elder, Skipjack Marine Gallery

Perfect! Thanks for all of the expert support you have provided. The Blogger module has evolved into a very useful tool for me now and I would recommend it to others wanting a built in blog for Miva stores. ~ Kris Larson, Larson Shutter Company

We are very impressed with the custom module and the benefit it brings us and to our customers. It’s a first class addition to our store. ~ Michael Stone, Dynamic Home Decor

Your tech support goes above and beyond! Just wanted to let you know it is appreciated. ~ Jeff Lighthall, Mouse N Around

I purchased a module & needed more features, they came through with updates in days. I cannot over-recommend these guys. ~ Steve, Live Set Apart Books

Things are working very well with your software and we appreciate your good work and prompt completion. ~ Kathleen, Play Hard Productions

You solved a problem in minutes that frustrated us for days. We appreciate your help. ~ Dave, Melinda's Fabric Shop

The new menu is EXACTLY what we wanted, you guys came through in style! Thank you very much. ~ John, Widget Supply